Relationship of human resources turnaround strategies and organizational performance in KCB bank and Uchumi supermarket in Kenya
Keywords:
human resource, KCB bank, organizational performance, turnaround strategies, Uchumi supermarketAbstract
Many organizations across the world are facing declining organization performance due to ever
changing business environment. One of the major variables threatening their performance is the human
resource. The organizations fight hard in the hostile environment for survival in their distress. To do
this they initiate and implement human resource turnaround strategies to attain recovery and
sustainable performance. This paper is an effort to study and establish the relationship between human
resources turnaround and organizational performance. Specific human resource turnaround strategies
studied include workforce reorganization, talent acquisition in senior management, training and
development of new organizational culture, workforce retrenchment, performance targets formulation,
and staff performance appraisals. Other metrics included teamwork among colleagues, talent
development, staff credentials revaluation, and team building activities. The study adopted a casual
and mixed research design where data was analyzed based on case analysis where both inferential and
statistical data was addressed. The findings reveal that the ten human resource turnaround strategies
affected the organizational performance and contributed to turning around KCB bank and Uchumi
supermarket.
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